Privacy Policy

TLP Services (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, request services, or communicate with us.

1. Information We Collect
We may collect the following types of information:
Personal Information

• Name

• Phone number

• Email address

• Service address

• Any details you provide through contact forms or service requests

Non-Personal Information

• Browser type

• Device information

• Website usage data (such as pages visited or time spent on site)
   

2. How We Use Your Information
We use your information to:

• Respond to inquiries and service requests

• Schedule and provide HVAC and related services

• Send appointment confirmations or service updates

• Improve our website and customer experience

• Communicate important business updates

We do not sell or rent your personal information to third parties.

3. Sharing of Information
We may share your information only in the following cases:

• With trusted service partners or technicians assisting in completing your job

• When required by law, regulation, or legal process

• To protect the rights, property, or safety of TLP Services and our customers
   

4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies and Website Tracking
Our website may use cookies or similar technologies to:

• Improve site functionality

• Analyze traffic and usage patterns

• Enhance user experience

You may choose to disable cookies through your browser settings.

6. Your Rights
You may request to:

• Access the personal information we hold about you

• Correct or update your information

• Request deletion of your data (where legally applicable)

To make a request, please contact us using the information below.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

8. Children’s Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
TLP Services
Phone: 423-802-2571
Email: [Insert Email Here]
Location: Tennessee, United States

​

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors an customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much much more. 

To learn more about this, check out our article “Creating a Privacy Policy”.