Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of the TLP Services website and any services provided by TLP Services (“we,” “our,” or “us”). By using our website or scheduling services, you agree to these Terms.

1. Services
TLP Services provides HVAC services, including but not limited to installation, repair, maintenance, and related mechanical services. All services are subject to availability and scheduling.
We reserve the right to refuse service at our discretion.

2. Estimates and Pricing

• Any estimates provided are based on the information available at the time of inspection or request.

• Final pricing may vary if additional work, materials, or unforeseen issues are discovered.

• All pricing is subject to change without prior notice unless otherwise agreed in writing.
   

3. Appointments and Cancellations

• Customers are responsible for ensuring access to the service location at the scheduled time.

• Cancellations or rescheduling should be made as early as possible.

• Missed appointments or late cancellations may result in fees.
   

4. Payments

• Payment is due upon completion of services unless otherwise agreed in writing.

• We accept cash, approved digital payments, or other methods we specify.

• Late or non-payment may result in additional fees or suspension of service.
   

5. Warranty and Workmanship
We stand behind our workmanship. Any warranties provided will be outlined at the time of service or installation.
Warranties do not cover:

• Damage caused by misuse, neglect, or improper maintenance

• Issues caused by third-party modifications or repairs

• Normal wear and tear
   

6. Limitation of Liability
TLP Services is not liable for:

• Indirect, incidental, or consequential damages

• Loss of use, loss of income, or property damage not directly caused by our negligence

• Delays due to weather, supply shortages, or circumstances beyond our control

Our total liability shall not exceed the amount paid for the specific service provided.

7. Customer Responsibilities
Customers agree to:

• Provide safe and reasonable access to work areas

• Ensure accurate information is provided regarding service needs

• Maintain equipment after service is completed
   

8. Website Use
All content on this website is owned by or licensed to TLP Services. You may not copy, reproduce, or distribute any content without written permission.
Unauthorized use of this website may result in legal action.

9. Third-Party Services
We may use third-party tools or vendors for scheduling, payments, or communication. We are not responsible for the policies or actions of those third parties.

10. Changes to Terms
We may update these Terms at any time. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.

11. Governing Law
These Terms are governed by the laws of the State of Tennessee, United States, without regard to conflict of law principles.

12. Contact Information
If you have any questions about these Terms, please contact us:
TLP Services
Phone: 423-802-2571
Email: [Insert Email Here]
Location: Tennessee, United States